Last updated: 5/19/2026
Our Privacy Commitment
StoryCanvas is dedicated to creating magical, safe, and imaginative storytelling experiences for families.
Quick Summary
- We collect the minimum data necessary to run StoryCanvas (e.g., account, saved books, settings).
- We use third-party AI providers (e.g., Google and OpenAI) to generate stories, images, and audio. Your prompts and outputs are sent to them to provide the service.
- No ads. We do not sell personal information.
- You can request access, deletion, or export of your data at any time.
Scope
This Privacy Policy explains how StoryCanvas (“we,” “us”) handles information when you use StoryCanvas, including our website, apps, and related services (the “Services”).
Information We Collect
- Account Data: name, email (or parent/guardian email), optional profile photo.
- User Content: stories, images, audio, and other content you create or upload; saved books and settings.
- Service/Usage Data: basic device info, app events, crash logs, performance metrics. We avoid collecting precise location.
- Support: messages you send us.
How We Use Information
- Provide and operate the Services (sign-in, generation, saving, sync).
- Improve safety and reliability (moderation, abuse prevention, troubleshooting).
- Product improvements using aggregated or de-identified data where possible.
- Service communications (no third-party advertising).
AI & Third-Party Providers
We use AI services (e.g., Google and OpenAI) to power story, image, and audio generation. When you use these features, your prompts and relevant context may be transmitted to those providers so they can return results. Where available, we request settings that disable training on your data. Processing by each provider is also governed by their own terms and policies.
When We Share Information
- Service Providers/Sub-processors: hosting, authentication, databases, AI providers—to run the Services.
- Legal/Compliance: when required by law or to protect rights, safety, or integrity.
- Business Transfers: in a merger, acquisition, or asset sale, subject to this Policy or equivalent notice.
- At Your Direction: if you choose to share or export your content.
We do not sell or rent personal information.
Children’s Privacy
StoryCanvas is intended for children with parental involvement. We collect only what is necessary to operate the app (e.g., a parent/guardian email for accounts). Parents/guardians can review, delete, or export their child’s data by contacting us.
Data Retention
We retain personal data only as long as needed to provide the Services and for legitimate purposes (security, legal compliance). Saved books remain until you delete them or your account. We delete or de-identify data when no longer needed.
Security
We use industry-standard safeguards (encryption in transit, access controls). No system is 100% secure, but we work to protect your information and promptly address issues.
International Transfers
Data may be processed where we or our providers operate. We take steps designed to ensure appropriate protections for international transfers.
Your Rights & Choices
- Access, correct, or delete your data (including saved books).
- Export a copy of your data.
- Withdraw consent where processing is based on consent.
To exercise these rights, email contact@coheronlab.com.
Data Minimization
We collect and store the minimum information required to operate the app and provide features you choose (e.g., save book). Many features work without optional profile details.
Changes to This Policy
We may update this Policy from time to time. We’ll post the new version with an updated date. Material changes will be highlighted or notified where appropriate.
Contact
Questions or requests? Email contact@coheronlab.com.